VC 2 Club Refund Policy

No Refunds: Tickets booked on vc2club.com are completely non-refundable under any circumstances.

No-Shows: Performers failing to show up for their slot won't receive any refund or compensation.

Event Changes by VC 2 Club: If we need to cancel or reschedule an event, performers will be notified. No refunds will be given, but alternatives might be offered.

Exceptions: Our non-refundable policy is firm. Any exceptions are at our sole discretion and handled case-by-case.

Payment Gateway Offers and Cashback: Any cashback, discount or reward offered during payment is provided by our payment gateway, your bank or the relevant payment provider — not by VC 2 Club. We cannot refund, credit or compensate for an offer that is not applied, is delayed or is later withdrawn. Such claims must be taken up with the payment gateway, bank or provider concerned.

Failed or Duplicate Payments: This policy covers confirmed bookings. If money is deducted but your slot is not confirmed, or you are charged more than once for the same booking, email us at [email protected] with the date, time and transaction reference. Once verified, such amounts are returned to the original payment method through the payment gateway; how long it takes to appear in your account is determined by your bank.

Contact: For questions, contact us at [email protected]